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Email Marketing Services

Newsletters and automated email sequences that keep past customers coming back, turn enquiries into sales and cost far less than winning new customers.

At a glance

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    Platforms: Mailchimp, Klaviyo, HubSpot and others
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    Includes: Templates, copy and automations
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    Compliance: Spam Act friendly
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    Reporting: Monthly

Signs you are missing out on email

A list you never use

You have customer emails but rarely send anything.

One-off customers

People buy once and you never hear from them again.

No welcome

New subscribers or enquiries get no follow-up.

Plain-text blasts

Emails go out without a design, plan or tracking.

What's included

Platform setup

The right email platform set up and connected to your website or shop.

Branded templates

Email templates that match your brand and work on phones.

Welcome sequence

Automatic emails for new subscribers and enquiries.

Newsletters

Regular emails planned, written and sent.

List growth

Sign-up forms and offers to grow your list legally.

Monthly report

Opens, clicks and sales from email.

How it works

Step 1

Free review

We look at your list, your email platform and your past emails, and check how people joined the list.

Step 2

Plan and quote

The welcome email, the automations and a newsletter plan, with a clear quote.

Step 3

Build

We set up the platform, templates, sign-up forms and automations, and test them before anything is sent.

Step 4

Send and report

Regular emails go out on schedule, and you get a monthly report on opens, clicks and sales.

Email marketing services for small business, in plain English

Email marketing means sending useful messages to people who have already shown interest in your business. They might be past customers, new enquiries or people who signed up on your website. Unlike social media, you own the list.

Our email marketing services cover the platform, the design, the writing and the reporting, so regular emails go out without you having to think about them.

What email marketing looks like in real life

Picture an online homewares store with a long list of past customers and no regular emails. We would set up a welcome email for new subscribers, then a short follow-up for people who browse but do not buy.

After that we would plan one useful newsletter a month, such as new products, care tips and a seasonal offer. Each email is tracked, so you see opens, clicks and sales. This is an example, not a promised result.

Common email mistakes small businesses make

  • Buying a list. People who never asked to hear from you will mark you as spam.
  • Only emailing when you want a sale.
  • Having no welcome email, so new subscribers hear nothing.
  • Making it hard to unsubscribe, which breaks Australian spam law.
  • Never checking the results, so the same weak email keeps going out.

What email marketing costs and what we need from you

The price depends on the size of your list, how many emails go out each month and how much automation you want built. You get a clear quote after the free audit, so you know the cost before work starts. We list any platform costs in the quote, so nothing is a surprise.

To get going, we need your existing contact list, access to your current email platform if you have one, your logo and colours, and a few examples of past emails or offers. We only email people who have agreed to hear from you.

Email is not the right first step for everyone. If you have no customers or contacts yet, we will suggest building your website or search presence first. We work with businesses across Australia, and most of the work happens online and by phone.

Who it suits

Email marketing suits businesses with repeat customers, or a long gap between an enquiry and a sale: retail, clinics, trades with ongoing work and online stores.

Related services

CRM Setup

Keep your contacts organised so the right people get the right emails.

Copywriting

Subject lines and emails people actually open and read.

Workflow Automation

Trigger emails automatically from your forms, bookings and invoices.

Questions

Something else? Contact us

Is email marketing still worth it?

Yes. Email reaches people you already know, costs little per message and works well for repeat business.

Do you follow the Spam Act?

Yes. We only email people who have agreed to hear from you, and every email has a clear way to unsubscribe.

How often should we send emails?

For most small businesses, once or twice a month is enough, plus automated emails triggered by enquiries or purchases.

How much do email marketing services cost?

It depends on your list size, how many emails you send and how much automation you want. You get a clear quote after the free audit, so you know the price before work starts.

Can I use the email list I already have?

Yes, if the people on it agreed to hear from you. We check how the list was collected before anything is sent.

Who owns the email list?

You do. The list and its data stay in your account, and we only ask for access to do the work.

Turn your contact list into repeat business

Tell us what you have now and we'll suggest the first emails to set up.

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