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Website Maintenance and Support
Monthly updates, backups, security monitoring and small changes, so your website stays fast, secure and working while you get on with business.
At a glance
Signs your website needs looking after
Plugin warnings
Your dashboard shows updates waiting for months.
No backups
You're not sure when your site was last backed up.
Slow pages
The site has become slower over time.
Small changes wait
Simple edits sit on the to-do list for weeks.
What's included
Updates
WordPress, theme and plugin updates, tested before going live.
Daily backups
Backups stored off-site, with restores if needed.
Security monitoring
Malware scanning, firewall and login protection.
Uptime monitoring
Alerts if your site goes down, so we can act quickly.
Speed checks
Regular performance checks and fixes.
Small changes
Text, image and minor layout changes each month.
How it works
Step 1
Health check
We review your site, hosting, plugins and backups, and tell you what is at risk.
Step 2
Fix and secure
Urgent updates and security gaps are fixed first, before routine care begins.
Step 3
Monthly care
Each month we update, back up, scan and check speed, and make your small changes.
Step 4
Report
You get a short monthly summary of what was done and anything that needs your decision.
Website maintenance services for small business, in plain English
A website is not a one-off job. Software needs updating, backups need checking and security needs watching. Maintenance is easy to ignore until something breaks.
Website maintenance services take care of this every month, so your site stays fast, safe and working. We aim to fix problems before you notice them.
What maintenance looks like in real life
Picture a trades business whose website was built by a previous provider two years ago. Plugin updates are waiting, nobody knows when the last backup ran, and the contact form has stopped sending emails.
We would start with a health check, fix the urgent issues and set up daily backups and monitoring. From then on, updates are tested before they go live and you get a short monthly summary. This is an example, not a promised result.
Common website maintenance mistakes small businesses make
- Leaving updates for months because the site still looks fine.
- Never testing a backup, so nobody knows if it can be restored.
- Using a weak or shared admin password.
- Ignoring a contact form that has quietly stopped sending enquiries.
- Losing touch with the person who built the site, so nobody holds the logins.
What maintenance costs and what we need from you
Website maintenance services run as a monthly plan. The price depends on the size of your site, the plugins it uses and how many small changes you expect each month. You get a clear quote after the free audit, so you know the cost before work starts.
To begin, we need admin access to your website and hosting, plus the domain login if we are managing that. We review the site first and tell you what is at risk.
Maintenance is not worth it for every site. If yours is very old or cannot be kept secure, we will say so and suggest a rebuild instead. We provide website maintenance services across Australia, and the work is done online.
Who it suits
Maintenance suits any business that relies on its website and does not want to manage updates, backups and security itself.
Related services
Web Design
When a site is too old to keep patching, a rebuild.
SEO Services
Grow your traffic once the site is stable and secure.
Landing Pages
New pages for campaigns, added without breaking the site.
Questions
Something else? Contact us
Do you maintain websites you did not build?
Yes, if they are built in WordPress. We start with a health check to see what needs fixing.
What if my site gets hacked?
We restore it from backup, clean it up and close the security gap.
Can I cancel anytime?
Maintenance runs month to month unless your quote says otherwise, and the quote states the notice period. Your site, backups and logins stay with you if you leave.
How much do website maintenance services cost?
It depends on the size of your site and how many changes you need each month. You get a clear quote after the free audit, so you know the price before work starts.
Will you tell me before making changes?
Yes. Routine updates are tested first, and anything bigger than routine work is agreed with you before we start.
What do I need to give you?
Admin access to your website, plus hosting and domain logins if we are looking after those. You can remove our access at any time.
Get a free website health check
We'll check your updates, backups, security and speed, and tell you what needs attention.
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